I tried a system restore, but for some reason I was given an error message telling me the system restore couldn't be performed and that nothing was changed.
I tried a program from Dell called "Setpoint" to try and solve this, but that doesn't recognise my mouse/keyboard either. It can't seem to find any devices anymore, which is bizarre seeing as I wrote this entire post using the Bluetooth mouse and keyboard. I checked the "Bluetooth Devices" in control panel and it is blank (all of my devices have disappeared, not just the keyboard/mouse). After having done this, some of the programmable functions of the mouse and keyboard have stopped working (the multimedia buttons at the top of the keyboard, and the scroll wheel/side buttons of the mouse). This was all good until one day I was advised to update some drivers, some of which were to do with the Bluetooth equipment. My main set-up is a Dell latitude e4300 on a dock, with a wireless Bluetooth mouse and keyboard combo (also both Dell branded). Hi there, this is my first time posting, sorry if this is the wrong place for this kind of query!
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